The Mitsubishi Estate Group’s Social Media Policy

1. Basic Policy

The companies under the Mitsubishi Estate Group (Mitsubishi Estate Co., Ltd. and other Mitsubishi Estate Group companies; hereinafter referred to as the “Group”), utilize social media as a communication tool on the Internet. In participating in social media, the Group will comply with laws and regulations and act in good faith to earn the trust of customers in accordance with the provisions of the “Mitsubishi Estate Group Code of Conduct” and “Mitsubishi Estate Group Guidelines for Conduct.”

2. Principles of Conduct

  • We will comply with laws and regulations as well as internal regulations established by the Group.
  • We will have awareness and responsibility as a representative of the Group when disseminating information.
  • We understand and take into account the following characteristics of social media.
    • ・We understand and take into account the following characteristics of social media.
    • ・Once information is disseminated, it cannot be completely retracted.
  • We will not disclose any corporate business information or any non-public information of customers or business partners.
  • We will not disseminate personal information or privacy-related information without the consent of the person concerned.
  • We will respect the rights of third parties, such as copyrights, trademark rights, patent rights, and portrait rights, without infringing them.

3. To All Users of Social Media

  • The information disseminated on social media by the Group’s officers and employees who operate official accounts does not necessarily represent the Group’s official announcements or views. Official announcements are posted on the Group’s websites, in press material, etc.
  • Please note that information on social media is current at the time of its dissemination and is subject to change.
  • Each account may be terminated or suspended at the Group’s discretion without prior notice to you.
  • Please refrain from engaging in the following acts and making the following postings (including posting the URLs of linked sites on which the following take place and/or that contain the following expressions). If any of the following actions, etc., are taken, the Group may, at its discretion, delete or block the relevant account. The Group will not be liable for any consequential damage you incurred.
    • (1) Acts of infringing the rights or interests of the Group, other users, or other third parties;
    • (2) Acts of abusing, insulting, or harming the honor, credibility, or privacy, etc., of the Group, other users, or other third parties (including acts of disclosing personally identifiable information such as email addresses, telephone numbers, addresses, etc., of the Group, other users, or other third parties), or interfering with business;
    • (3) Acts in violation of the Public Offices Election Act;
    • (4) Acts of soliciting membership in religious or other groups or organizations;
    • (5) Acts of soliciting investment, donations, funding or the purchase of goods or services;
    • (6) Acts of introducing or soliciting the viewing of other websites that the Group deems inappropriate or using comments, replies, chats, etc., in the Services as a content download;
    • (7) Acts of diverting information obtained through the Services for commercial purposes;
    • (8) Acts of transmitting harmful programs or files, etc., such as viruses, which interfere with the normal functioning of computer software or hardware, to the Group, other users, or other third parties by using the Services;
    • (9) Acts of posting information or content that one does not have legitimate authority to post on the Services;
    • (10) Acts of interfering with the provision or use of the Services by the Group, other users, or other third parties;
    • (11) Acts of accessing the Services through other illegal acts such as hacking, monitoring, or duplicating all or part of the Services; or
    • (12) Any other acts that violate the Terms of Use, public order and morals, laws and regulations, or penal laws, or any other acts that the Group deems inappropriate.
  • For more information on the protection of personal information, please refer to the “Mitsubishi Estate Group Privacy Policy.”.
  • Please refer to the respective “Terms of Service” for each account, if any.

4. General Inquiries

Individual accounts’ operating policies and engagement methods (e.g., whether users can expect replies, as well as the response times and methods) vary depending on the account. If you have any inquiries, please contact the respective social media operators directly.

This Policy is subject to change without prior notice to users if deemed necessary by the Group.

Initial release: January 2013

Latest update: January 4, 2023

Mitsubishi Estate Co., Ltd.