Contact Us

Frequently asked questions

  • Inquiries regarding "Commercial Facility Business"

    • For owners and tenants | Facility management and store opening inquiries

      • Please contact us according to your inquiry.
    • Inquiries to each commercial facility

      Marunouchi area commercial facilities

      • Please refer to Marunouchi.com and contact each facility.

      other commercial facilities

      • Please contact each facility.
    • Mitsubishi Estate Group Card Inquiries

      NICOS Call Center (Visa)

      • TEL 0570-025405/03-5940-1100
      • Reception hours: 9:00-17:00 (excluding New Year's holidays)

      JCB Information Center (for JCB enrollment information only)

      • TEL 0120-015-870 / 0570-015-870
      • Reception hours: 9:00-17:00 (excluding Sundays, holidays, and the New Year holidays)
  • Inquiries regarding "Collaboration and Collaboration"

  • Inquiries about "Mitsubishi Estate"

    • For media organizations | Inquiries regarding interviews and press releases

      Inquiries regarding interviews and press releases

      I want to download images from the news release

      • Please download from each news release page.
    • Inquiries regarding photography

      Marunouchi area

      • TEL 03-4323-0100
      • Reception hours: 10:00-18:00 (excluding Saturdays, Sundays, and holidays)

      Areas other than the above

      • TEL 03-3287-5200
      • Reception hours: 9:30-17:30 (excluding weekends and holidays)
    • IR Inquiries

      • TEL 03-3287-5200
      • Reception hours: 9:30-17:30 (excluding weekends and holidays)
    • Inquiries regarding our stock

      • ■ Shareholder number inquiry
      • Your shareholder number is listed on the dividend-related documents and voting form that we send you. If you are unsure of your shareholder number, please contact the shareholder registry administrator, Mitsubishi UFJ Trust and Banking Corporation, Stock Transfer Agency Department (0120-232-711).

      • ■ Shareholder administrative procedures
      • For inquiries regarding shareholder administrative procedures such as address/name changes, dividend transfer designations (including inheritance), etc., please contact the securities company or other entity where you have your trading account.
      • If you do not have a trading account with a securities company, etc. and your shares are managed in a special account, please contact Mitsubishi UFJ Trust and Banking Corporation's Stock Transfer Agency Department (0120-232-711).
    • Inquiries regarding sustainability activities

      • TEL 03-3287-5780
      • Reception hours: 9:30-17:30 (excluding weekends and holidays)
    • A reporting desk for corporate and other business partners

      A reporting desk for corporate and other business partners

      • ■ Who can use this service?
      • Those who work for a corporation, company, or organization that has a business relationship with our group
      • *Including those who were previously enrolled
        *Includes specific contracted businesses

      • ■ Reports and consultations eligible for this service
      • our group accepts consultations and reports regarding violations of laws and regulations, unfair trading, and other misconduct by Group companies.
      • Please note that this office cannot accept inquiries regarding the following matters that are not directly related to the above.
      • ・Problems or comments regarding individual products, services, etc.
        ・Opinions and complaints regarding our group
        Product introductions and solicitations
        ・Slander or libel against individual employees or matters related to their private lives

      • For details, please see the "Business Partner Helpline" below.
    • Inquiries regarding this website

      • TEL 03-3287-5200
      • Reception hours: 9:30-17:30 (excluding weekends and holidays)