CSR Management

Operational Framework for CSR

Mitsubishi Estate takes an active, group-wide approach to CSR. Chaired by the President & Chief Executive Officer of Mitsubishi Estate, the Group's CSR Committee comprises executives in charge of respective business fields and the Corporate Group, as well as managers of the major Group companies, and it ensures group-wide implementation of CSR. The CSR & Environmental Sustainability Subcommittee serves as forum for detailed discussion to prepare for CSR Committee meetings.

Image:Operational Framework for CSR

Meetings of the CSR Committee held in fiscal 2017

1st meeting (July 2017: regular meeting)

  • Fiscal 2016 Key CSR themes/KPI performance report
  • CSR activities report, etc.

2nd meeting (February 2018: regular meeting)

  • Efforts toward SDGs and review of key CSR themes and KPI
  • Launch of the Human Rights Due Diligence Workshop

Outside initiatives supported by the Group

The Mitsubishi Estate Group participates in principles and initiatives in Japan and overseas aimed at the formation of a sustainable society, and conducts related activities.

  • ISO26000
  • ISO14001 certification

Key CSR Themes and the SDGs

Involvement with the SDGs

In September 2015, the Sustainable Development Goals (SDGs) were adopted at the United Nations Sustainable Development Summit, and they were officially launched in January 2016.
In addition to climate change, water resources, biodiversity, food shortages, human rights problems, and other worldwide social issues, a low birthrate and aging population and various other social issues are becoming evident in Japan as well.
In April 2018, the Mitsubishi Estate Group signed the United Nations Global Compact. We will utilize the opportunity of a renewed awareness within the Group, with the SDGs as our common language, and take on the challenge of resolving social issues through our business activities in order to contribute to solving these problems as a member of society.

Image: SDGs logo

Key CSR themes

In order to help build a sustainable society for the future, the Group believes that it must identify the issues it is best positioned to address and work to provide solutions in its business operations. The Group has established five key CSR themes, based on the opinions of its various stakeholders and thorough internal discussions. Key performance indicators (KPIs) have been set for each of these themes and progress is being managed accordingly.
In fiscal 2016, aiming to take initiatives based on the key CSR themes to the next level, Mitsubishi Estate again asked stakeholders for their opinions and made revisions internally in line with changes in the social environment to establish more appropriate indicators.
In fiscal 2018, we are implementing internal working groups throughout all business units to review materiality since it has been three years since establishment in fiscal 2015.

Process for selecting Key CSR themes (as established in 2015)

The process used for determining the Mitsubishi Estate Group's important CSR themes is described below.

STEP1 Select Themes to be Evaluated

Aspects that were expected to be important for the Group's CSR were added to the 46 material aspects laid out in the G4 Sustainability Reporting Guidelines from GRI, and 33 of these were then chosen as important issues that the Group should address.

STEP2 Reflecting Social Views and Initial Evaluation

The 33 themes selected in step 1 were assessed through questionnaires given to stakeholders such as customers, business partners and shareholders, interviews with experts, and exchanges of views with management and outside experts.

STEP3 Final Evaluation

Based on the results of Step 2, the 33 themes were plotted in terms of their “significance to the company's management” and “significance to stakeholders,” and the 15 most relevant themes were identified.

STEP4 Deciding on Key CSR Themes and KPIs

The 15 themes identified in Step 3 were further consolidated and integrated into the Group's five key CSR themes.

Mitsubishi Estate Group's initiatives

Image:Mitsubishi Estate Group's Initiatives

Objectives/Indicators (KPI)

Mitsubishi Estate Group's Key CSR themes

Key CSR Themes
  • Urban Development Together with Society
  • Cutting-Edge Community Development
  • Environment
  • Human Resource Development
  • Compliance

Mitsubishi Estate Group's objectives and key performance indicators

Indicator Numerical target Fiscal 2018 results Boundary
E Greenhouse gas emissions (previously “Energy use/CO2 emissions”) based on climate change Science Based Targets (SBT) commitment 2030:
35% reduction from fiscal 2017
2050:
87% reduction from fiscal 2017
3,588,344t-CO2 Mitsubishi Estate Group
Reuse of waste water 100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Group
Introduction of water saving equipment
*Water saving equipment (automatic taps, ultra-water-conserving toilets )
100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Group
Rate of adoption for heat insulation functions level 4 100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Residence
Rate of adoption for primary energy consumption level 4 100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Residence
Rate of annual adoption for soleco system None 71.10% Mitsubishi Estate Residence
Rate of adoption for high-efficiency appliances
*Hot water heaters, LED equipment, ultra-water-conserving toilets
100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Residence
Rate of adoption of Japan-grown timber 100%
(Fiscal 2030 ongoing goal)
50%/year Mitsubishi Estate Home
Rate of installation of electric vehicle charging stations 100%
(Fiscal 2030 ongoing goal)
92% Mitsubishi Estate Group
Rate of installation of bicycle parking lots 100%
(Fiscal 2030 ongoing goal)
92% Mitsubishi Estate Group
S Rate of people with first aid training course qualifications 100%
(Fiscal 2030 ongoing goal)
50.4% Mitsubishi Estate: 93.4%
Mitsubishi Jisho Property Management: 40.0%
Mitsubishi Jisho Retail Management: 18.3%
Rate of barrier-free buildings 100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Group
Rate of reinstatement to work after maternity/childcare leave 100%
(Fiscal 2030 ongoing goal)
96.72% Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
Ratio of female managers Over 10%
(Fiscal 2030)
5.92% (100 people) Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
Employment rate for persons with disabilities 2.2%
(Fiscal 2020 ongoing goal)
2.22% Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
Number of renovation projects
*Small- to medium-sized buildings
*Existing condominiums
None 20 buildings/808 units Mitsubishi Estate Residence
Rate of awareness of CSR Procurement Guidelines 100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Group
Rate of uptake of childcare leave by men 100%
(Fiscal 2030 ongoing goal)
12.59% Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
Rate of uptake of childcare leave by women 100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
Rate of installation of multi-purpose toilets 100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Group
G Rate of participation in compliance e-training 100%
(Fiscal 2030 ongoing goal)
97.75% Mitsubishi Estate: 100%
Mitsubishi Jisho Property Management: 100%
Mitsubishi Estate Residence: 94%
Mitsubishi Real Estate Services: 97%
Attendance at Board of Directors’ meetings 100%
(Fiscal 2030 ongoing goal)
100% Mitsubishi Estate Co., Ltd.
Employee absentee rate 0%
(Fiscal 2030 ongoing goal)
0.83% Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei

Key ESG figures other than KPIs

Indicator Fiscal 2018 results Boundary
E Renewable energy output (including electricity purchased with renewable energy certificates) 42,764
Water used 5,777,903m² a year Mitsubishi Estate Group
Waste generated 5,733,567t a year Mitsubishi Estate Group
Number of projects with certification
*CASBEE (new construction design)
*DBJ Green Building
*ABINC
CASBEE: 11
DBJ: 15
ABINC: 20
Mitsubishi Estate Group
Number of buildings using district heating and cooling, and their total floor space 115 buildings/7,886,000m² Marunouchi Heat Supply: 83 buildings, 18 stations, 3 passageways/7,000,000m²
Sanno District Heating & Cooling: 2 buildings/303,071m²
Ikebukuro District Heating and Cooling: 11 buildings, 1 subway station/582,823m²
Area of green on roofs and walls Aggregating Mitsubishi Estate Group
S Number of offices of foreign financial companies in Otemachi, Marunouchi and Yurakucho area 72 offices Otemachi, Marunouchi and Yurakucho
Number of people taking childcare leave of absence, nursing care leave of absence and shortened work hours Childcare leave of absence: 109
Nursing care leave of absence: 0
Shortened work hours: 126
Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
Number of buildings that are to take in stranded commuters or serve as tsunami evacuation sites under agreements with local government authorities 92%
Number of companies participating in EGG JAPAN
(Entrepreneur Group for Growing JAPAN)
*The number in parentheses indicates foreign companies
45 (27) companies Otemachi, Marunouchi and Yurakucho
Number of visitors to the Mitsubishi Ichigokan Museum, Tokyo 415,171 visitors a year Mitsubishi Estate Group
Number of hours of overtime on average per month 20.29 hours Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
Number of buildings connected to optical fiber in Otemachi, Marunouchi and Yurakucho area 63 buildings Otemachi, Marunouchi and Yurakucho
*Hours
*Expenses
of training per employee per year
12.41 hours
77,747 yen
Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
Number of participants in seminars and events held by community development groups 8,684 people a year Otemachi, Marunouchi and Yurakucho
Number of participants in “Experience Nature” Projects
(single year/cumulative)
136 people/2,460 people Mitsubishi Estate Group
Ratio of male to female employees Male 73.85/Female 26.15 Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei
G Employee satisfaction (extent to which Code of Conduct is achieved)
(previously “Extent to which Code of Conduct is achieved”)
88% Mitsubishi Estate Group
Number of female directors 1 Mitsubishi Estate Co., Ltd.
Employee turnover rate 3.58% Mitsubishi Estate, Mitsubishi Estate Residence, Mitsubishi Jisho Property Management, Mitsubishi Real Estate Services, Mitsubishi Jisho Sekkei

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